Frequently Asked Questions

What ages do you cater for?

We offer themed teepee packages for children aged 5-14, ideal for birthday parties, playdates, and special get-togethers.

Additional Options - Do you host the party?

We don’t stay to host, but we handle the complete setup and offer a range of fun party add-ons to enhance your event. Details of add-ons can be found here.

How do I order add-ons?
Simply include any extras in the message section of our booking form, or contact us by email for customized pricing based on your needs.
Logistics - Is there a delivery fee?

Delivery and collection are included for clients in the Hills District. For locations outside this area, a small additional fee applies; please contact us for a specific quote.

What is the hire period?

Our setups are for one night only! We’ll set everything up in the afternoon and return to collect it the following day. For bookings or inquiries, please contact us directly!

What’s Included for Each Guest?

Teepee Magic offers a variety of themed sleepover packages, each designed to create a unique and memorable experience. For detailed information on the available options, please visit Teepee Magic – Mini’s Magical Teepees

Setup Requirements - How much space is needed?

Each teepee requires approximately 1.2m in width by 1.8m in length. Breakfast tables and extra space for movement are also recommended.

When will setup and collection take place?

We’ll arrive before your event to complete the setup and will return the next day for pack-up. Exact times are confirmed upon booking.

How long does setup take?

For five teepees, setup takes around 1.5 hours. Please ensure the space is clear before our team arrives.

Party Extras & Deposits - How can I order party extras?

You can add extras during online checkout or specify them when booking by phone.

When will I get my deposit refunded?

Your $100 damage deposit will be refunded within 48 hours after the event, minus any repair costs if applicable.

Policies & Promotions - What is the cancellation policy?
  • Full refund if canceled 14+ days before the event.

  • No refund for cancellations within 14 days of the event.

Where can I find promotions?

Follow us on Instagram and Facebook for special promotions! Promotions apply only to new bookings made after the offer is posted.

Is there a minimum teepee hire?

Our standard package includes five teepees for $449, with additional teepees available at $80 each. For smaller setups, please contact us for custom pricing.